THE FRONT LINE HEROES
CELEBRATING EXCELLENCE IN CUSTOMER SERVICE
Throughout the year, The Moodie Davitt e-Zine has championed the best in industry customer service in The Front Line column. It is those employees who deal directly with customers who are ultimately responsible for bringing all facets of the airport retail experience to life. Here we salute the Front Line heroes who featured in our regular column during 2018.

Satish Kumar
Salesperson
Gebr Heinemann

Anne Gathage
Sales assistant
Dubai Duty Free

Nurcin Sisman
Sales consultant
Gebr Heinemann

Farruh Ergashov
Sales assistant
Dubai Duty Free

Andrea di Pietrantonio
Sales assistant
Gebr Heinemann

Haide Azarcon
Swarovski dedicated staff
Dubai Duty Free

Serhii Samoilenko
Sales assistant
Dubai Duty Free

Heriberto Chávez Acosta
Shift supervisor
Dufry

Annie Liza Carbolico
Sales assistant
Dubai Duty Free

Biniam Bogale
Sales assistant
Dubai Duty Free

Analiza Abalayan
Sales assistant
Dubai Duty Free

Carina Mattheeuw
Sales assistant
Dufry

Claudia Onate
Sales assistant
Dufry

Maria Moya
Sales assistant
Dufry

Claudette Sta. Ana
Sales assistant
Dubai Duty Free

Than Htike Moe
Beauty advisor
Dubai Duty Free

Ray Livestre
Swarovski dedicated staff
Dubai Duty Free

Ahmed Youssef Mahmoud
Sales assistant
Dubai Duty Free

Leonida Dimafelix
Sales assistant
Dubai Duty Free

Ana Maria Ascarate
Sales assistant
Dufry

The Moodie Davitt e-Zine | Issue 254 | 21 December 2018