Host: Changi Airport Group

Changi Airport continues to be recognised as the world’s best with over 650 awards received to date, including an unprecedented eighth consecutive World’s Best Airport accolade by Skytrax.

Changi Airport Group’s retail proposition has always been anchored on an attractive retail mix, one-of-a-kind concepts and exclusive experiences that define a world-class retail destination. Our innovative spirit and relentless pursuit to continue reinventing travel retail underpins new ideas, and motivates us to constantly deliver differentiated and delightful experiences to our shoppers.

As we seek new opportunities in the face of the Covid-19 pandemic, digitalisation has become a key focus in our retail strategy. iShopChangi, Changi Airport’s ecommerce platform, is growing at an escalated pace. Driven by customer insights and data, the online shopping experience is designed to meet the evolving needs and aspirations of shoppers in the dynamic world of ecommerce.

We are committed to helping our concessionaires adapt to the complex retail landscape and grow their business. Partnering with retailers and brands, we are working towards creating a safe and aspirational in-store experience when travel recovers. Our ambition to make Changi Airport one of the best airports to shop and dine at remains steadfast.