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  • Pages
  • Editions
01 The Moodie Davitt eZine 323
02 ELC – Tom Ford
03 Contents
04 King Power
05 ARI Column
06 L'Oreal
07 Niche Beauty: Travel Retailers I
08 L'Occitane
09 Niche Beauty: Travel Retailers II
10 INCC
11 Niche Beauty: Travel Retailers III
12 Niche Beauty: Shu Uemura
13 Dufry
14 Niche Beauty I
15 Euroitalia
16 Niche Beauty II
17 Perfumist
18 Niche Beauty III
19 Niche Beauty IV
20 Shiseido Baum
21 Niche Beauty: BAUM
22 Niche Beauty: Augustinus Bader
23 Niche Beauty: Alûstre
24 Niche Beauty: It's a 10
25 BAT
26 Gebr. Heinemann: Introduction
27 Safilo
28 Gebr. Heinemann I: A diversified business
29 Diageo
30 Gebr. Heinemann II: Managing risk and 'red lines'
31 Symington
32 Gebr. Heinemann III: Price pressures and trading up
33 Haribo
34 Gebr. Heinemann IV: Accelerating the CSR agenda
35 Formia
36 Gebr. Heinemann V: Towards a global business
37 Jagermeister
38 Gebr. Heinemann VI: Supply chain and the assortment
39 Brown Forman
40 Gebr. Heinemann VII: Innovating for travel retail’s future
41 CD Group Goldkenn
42 Gebr. Heinemann VIII: The outlook for 2023
43 Morellato
44 Gebr. Heinemann IX: Becoming the most ‘human-centric’ travel retailer
45 JEDCO
46 Airport Concessions
47 Subscriptions

Gebr. Heinemann


‘Pressing the refresh button’ – Reflections on Gebr. Heinemann’s 2022 performance

We feature key talking points from Gebr. Heinemann’s annual press conference in Hamburg, attended by Dermot Davitt.

Leading travel retailer and distributor Gebr. Heinemann last week revealed a strong set of annual results for 2022, with turnover reaching €3.8 billion, up by +81% year-on-year. The figure, achieved despite the impact of war in Ukraine and continuing travel restrictions in some markets, represented 79% of 2019 turnover. Crucially, the group also returned to pre-pandemic levels of profitability last year after breaking even in 2021.

The results were announced at the annual Gebr. Heinemann press conference in Hamburg, led by Co-CEOs Max Heinemann, Chief Financial Officer Dr. Kai Deneke and Director Corporate Communications & External Affairs Nina Semprecht.

Retail (up+91% year-on-year) accounted for 80% of the business in 2022, with distribution (up by +59%) around 18% of the total.

By region, Europe took the largest share at 58%, followed by the Middle East & Africa at 36% percent, Asia Pacific at 4%, and the Americas at 2%.

Gebr. Heinemann senior management discussed a year of strong recovery and prospects for 2023 at the annual press conference. Pictured (from left) are Director Corporate Communications & External Affairs Nina Semprecht, Chief Financial Officer Dr. Kai Deneke, and Co-CEOs Raoul Spanger and Max Heinemann.

By category, liquor, tobacco and confectionery combined accounted for 52% of turnover, followed by perfumes & cosmetics at 34% and fashion, accessories & watches and jewellery at 9%.

Max Heinemann spoke about the remarkable resilience of the company and wider industry.

“We are very proud of how we and the industry have recovered. In 2022 we participated in better times and better moments for this industry. Our business model proved resilient. In fact now we are challenged in terms of the speed of recovery. We come from a very painful period to being able to speak about growing pains, which in itself is a luxury.

“The resilience of this industry is based on the traveller itself, which also makes it one of the most beautiful industries probably to be in, because that’s what safeguards us into the future – the willingness and freedom of people to travel and to exchange across different cultures, and from business to leisure.

Gebr. Heinemann key figures 2022

Source: Gebr. Heinemann

“We repeat our continuing commitment as a family company to travel retail, led by our people. We stick to our values, our purpose and our culture.”

In a key message in the company’s annual report, he added: “2022 showed us that no player in our industry vanished nor has the market lost its competitiveness. On the contrary: competition for the benefit of travellers is fierce. At the same time, 2022 also confirmed that we have taken the right steps within the last three years to go strong into the future. Our necessary cost-cutting measures during the crisis will lead us to a more efficient company. We executed an important strategic relaunch with our mission statement. Essentially, we pressed the refresh button.”

We feature key messages and takeaways from the press conference in a series of excerpts in the following pages.

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The Moodie Davitt eZine

Issue 323 | 5 May 2023

The Moodie Davitt eZine is published 14 times per year by The Moodie Davitt Report (Moodie International Ltd). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail kristyn@moodiedavittreport.com

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