Welcome

16 September 2021 • Issue 300

5

The Customer Experience Column

The latest in our regular series with experiential marketing, brand activation and consumer engagement specialist CircleSquare.

7

Better Moments Make The World Smile

Another uplifting snapshot from the world of travel in association with Mars-Wrigley International Travel Retail.

9

Positive Disruptors

Taking airport hospitality to new heights with Fraport USA and Servy.

11-17

Celebrating a digital landmark

We track the pioneering path taken by The Moodie Davitt eZine as the 300th edition is published.

19

The Moodie Davitt Report: The journey continues

This month marks 19 years since our own story began; we look back at some of the memorable moments along the way.

21

A transformative alliance emerges

Lagardère Travel Retail Chairman & CEO Dag Rasmussen and North Asia CEO Eudes Fabre on the landmark investment in the North Asia business from ecommerce giant JD.com and Chinese state-owned fund JIC.

23

ARI Ireland’s Brexit bounce

ARI Director of Retail Ireland Paul Neeson on the impact of a return to duty free sales between Ireland and the UK.

25

TRI-POD Interview

Mondelez World Travel Retail chief and TFWA President Jaya Singh talks about his life, career and influences.

27

Travel Retail Highlights

Our selection of eye-catching recent launches, campaigns, openings and other events in travel retail recently.

34

The Analyst

Ivo Favotto reflects on further setbacks to the pace of travel retail reopening at Australasian airports in the face of strict COVID-19 lockdowns.

Partner’s message

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The Moodie Davitt eZine Issue 300 | 16 September 2021

The Moodie Davitt eZine is published 15 times per year by The Moodie Davitt Report (Moodie International Ltd). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail sinead@moodiedavittreport.com

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