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  • Pages
  • Editions
01 The Moodie Davitt e-Zine 248
02 Estée Lauder
03 Contents
04 Coty
05 Travel retail highlights
06 Trussardi
07 Travel retail highlights 2
08 Remy
09 Travel retail highlights 3
10 Romamor
11 Travel retail highlights 4
12 Laboratoire Nuxe
13 Travel retail highlights 5
14 Shiseido
15 Travel retail highlights 6
16 Dunhill
17 Travel retail highlights 7
18 Formia
19 Seva Duty Free
20 Daniel Wellington
21 Heinemann 1
22 Brown Forman
23 Heinemann 2
24 Godiva
25 Heinemann 3
26 Diesel
27 Heinemann 4
28 Ferrero
29 Heinemann 5
30 Scorpio
31 Heinemann 6
32 DFASS
33 Heinemann 7
34 Data Circle
35 Airport Lounge Development
36 HIHH
37 Travel retail's positive disruptors and innovators
38 2H Media
39 Airports as Artports
40 Moodie Insights
41 Sense of Place
42 Dufry
43 Stock Watch
44 e-Zine Specials
45 The Front Line
46 The Trinity Forum

Travel retail highlights

Personal service


Meet Jorge Chávez International Airport’s new shopping assistants. The airport in Lima, Peru, has become the first in Latin America to introduce a personal service that helps travellers navigate and understand the commercial offer. The shopping assistants are fluent in languages such as Spanish, English and Portuguese and wear light blue blazers bearing the Lima Airport Shopping logo. They are also on hand to guide international passengers through the passport and security zones.

The service is all about improving “satisfaction and comfort”, according to Jorge Chávez International, and follows the introduction of similar initiatives around the world at Frankfurt, Munich and London airports.

Travellers can seek advice on the different commercial offers and brands available, as well as guidance on getting through the airport quickly and efficiently.

Here to serve: The assistants are fluent in languages including Spanish, English and Portuguese.

Meet the team: The shopping assistants, resplendent in light blue blazers, are on hand to offer advice and guidance.


The Moodie Davitt e-Zine | Issue 248 | 28 September 2018