A family made over 30 years
To celebrate three decades of The Estée Lauder Companies Inc. (ELC) Travel Retail, we asked several of its long-standing employees, some who have been part of the company since the very early days of its Travel Retail business, what the 30th anniversary means to them.
Their responses tell the story of how travel retail has evolved in the last 30 years. They also underscore how ELC Travel Retail employees have been and continue to be the driving force of the channel’s global success.
“I have grown to be a strong team player, learned the best way of communicating with colleagues and consumers, and provided the best guidance to the Travel Retail team! It is truly a blessing to be able to work surrounded by people who are beautiful, kind, and committed to our core family values. I can't say this enough, I have the very best team I could ever ask for. I am proud to be part of this family.”
- Lailah Omar Khan, Senior Airport Coordinator, Travel Retail, Singapore
Joined ELC in 1992
“Happy 30th anniversary to ELC Travel Retail! I have spent 30 years in the company, first working at counter and eventually progressing to Head of Education for our Travel Retail Asia Pacific region. I am so proud to be a part of ELC Travel Retail and grateful for the many opportunities I’ve had over the years to develop in my career and take on leadership roles.”
- Sukkon Cha, Regional Education Manager, Travel Retail, Asia Pacific
Joined ELC in 1992
“I had the privilege to join The Estée Lauder Companies 25 years ago as an Estée Lauder Beauty Advisor! My journey started on the shop floor and since then, ELC Travel Retail has given me an incredible opportunity to develop and grow both personally and professionally throughout the years. I have been inspired by great leaders and mentors who believed in me and fully supported my career aspirations.
“Travel Retail has elevated my professional experience, allowing me to work in different countries and regions across many brands within our portfolio. I've also moved between different functions from sales to marketing to education. My career so far is a reflection of something Mrs. Estée Lauder once said, ‘I never dreamed about success. I worked for it.’”
Irene Giatra, Regional Brand Director, Estée Lauder, Travel Retail UK & Ireland
Joined ELC in 1997
“Being part of ELC and Travel Retail means joining a family where dreams come true and new opportunities, recognition and development set the tone for an entire career. I’ve had some amazing years full of success, passion, and positive vibes. If you can visualise it and work hard, you can make it happen! Happy 30th Anniversary, ELC Travel Retail!”
- Hector Quer Cisneros, Regional Education Manager, Travel Retail Europe, Middle East, and Africa
Joined ELC in 2001
“I’ve spent the majority of my 17 years at The Estée Lauder Companies Inc. (ELC) in Travel Retail. When I joined ELC Travel Retail 10 years ago, I joined a family-oriented team and a market with endless potential. ELC Travel Retail has allowed me the platform to be curious and explore. It provided me with the most amazing career experiences that are once in a lifetime! The magic of ELC Travel Retail equals endless possibilities. Cheers to 30 years with endless more to come.”
- Brandon Richardson, Trainer, M·A·C, Travel Retail North America
Joined ELC 2005
“Inclusion, diversity, and equity (ID&E) are incredibly central to our culture in Travel Retail. To us, it's imperative to create a global community where everyone feels part of the team. Throughout my time at ELC and Travel Retail, which has spanned more than 15 years, I've experienced first-hand how our commitment to promoting and maintaining an inclusive culture and embracing the beauty of belonging makes us better. I'm proud to play a part in this important work as a member of the Culture Pillar for Travel Retail’s ID&E Committee. As we look to the next 30 years, I know shaping everything we do from this perspective will take us far.”
- Niamh Coughlan, Director, Innovation & Marketing Operations
Joined ELC in 2006
