The 1990s

A beautiful journey begins

We look back at the humble beginnings of The Estée Lauder Companies Inc. (ELC) Travel Retail, going back to the opening of the first Estée Lauder and Clinique counters in 1992.

1992

The Estée Lauder Companies Inc. (ELC) Travel Retail takes its first steps into the channel with the Estée Lauder, Clinique and Aramis brands.

Under the visionary leadership of Patrick Bousquet-Chavanne, Vice President, Travel Retail Worldwide, ELC Travel Retail would soon become a force in the duty free travel retail world and a pioneer in driving the wider beauty category that we know today.

1997

Cedric Prouvé is appointed Vice President/General Manager, Travel Retail Worldwide. A charismatic and well-respected leader, Prouvé proves to be instrumental in building The Estée Lauder Companies Inc. Travel Retail into a globally-renowned beauty giant. Cedric retired on 30 June, 2022 after a stellar 27 years with the company.

1998

To accommodate the growth of its Travel Retail division, The Estée Lauder Companies Inc. opens a new distribution centre in Lachen, Switzerland.

1998

The Estée Lauder Companies Inc. launches the Bobbi Brown, La Mer and M∙A∙C Cosmetics brands into global travel retail.

All three brands have subsequently made an indelible mark in the channel, synonymous with newness, brilliant customer service, and engaging activations.

Bobbi Brown was founded in 1991 by makeup artist turned entrepreneur Bobbi Brown. The prestige beauty brand offers universally flattering cosmetics products that empower women to embrace and enhance their individual beauty.

Thirty years on in describing that inclusive appeal, Sandra Main, Global Brand President, Bobbi Brown and La Mer comments, “Bobbi Brown stands for uncompromising quality, individual beauty and celebrating the confidence of women.”

Founded by aerospace physicist Dr. Max Huber, La Mer is the result of 6,000 experiments and 12 years of research on skin health. The brand’s hero Crème de la Mer has grown a cult-following among beauty fans around the world.

“La Mer is not just a product or a brand,” adds Main. “It is a story, a very personal story but one that resonates across our many loyal consumers and is the foundation of our products’ iconic status.”

M∙A∙C Cosmetics is a pioneer in inclusive beauty, embracing all consumers, regardless of colour, culture and age.

Following its ‘All Ages, All Races, All Genders’ mantra, M∙A∙C Cosmetics has grown to become a global authority on makeup. Perhaps more importantly, M∙A∙C Cosmetics has raised over US$500 million through its VIVA Glam Lipstick launches to support charitable causes for women, girls, the LGBTQIA+ community and victims of HIV/AIDS.

Reflecting on that heritage, Philippe Pinatel, Global President, M∙A∙C Cosmetics says, “Through our brand-building capabilities, digital-first culture and unique product development expertise, M∙A∙C continues to transform for the future while remaining true to our core values of diversity, originality and individuality.”

1999

Always exploring new frontiers, The Estée Lauder Companies Inc. (ELC) Travel Retail enters the China market for the first time. It was a very different time, a few years before the outbound Chinese travel dynamic would reshape the industry landscape. But the company saw the potential, invested early and has benefitted in both relationship and revenue terms ever since.
China today in Hainan (as pictured) and across the Mainland (both in domestic and international terminals) is an economic engine for ELC Travel Retail. With Chinese outbound travel expected to return in the coming years, that early commitment to country and culture will be a key part of ELC Travel Retail’s bright future.

Spotlight Series - October 2022

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