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22 June 2022 • Issue 312

5

‘House of Miracles’

SK-II and China Duty Free Group offer a new level of personalisation with a joint pop-up in Hainan.

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7

The Customer Experience Column

Our latest column on the changing world of travel retail from marketing, brand activation and customer experience specialist CircleSquare.

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9

The new dynamics of duty free at Heathrow Airport

Heathrow Retail & Property Director Fraser Brown speaks about Dufry’s extension to its contract and about the four pillars of retail underpinning the airport commercial strategy.

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11-15

A point of difference

Our selection of some of the most memorable travel retail-exclusive product releases from recent months.

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17

Leveraging leadership

Mars International Travel Retail Sales Director Marcus Hudson on amplifying the powerhouse confectionery group’s voice and presence in the channel.

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19

The power of prestige malts

Leading Scotch whisky distiller Whyte & Mackay is reinforcing its premiumisation agenda with activity and investment in its single malts.

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21

Returning to profit

The outlook for the global airline industry as IATA releases its updated forecasts.

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Partner’s message

The Moodie Davitt eZine Issue 312 | 22 June 2022

The Moodie Davitt eZine is published 14 times per year by The Moodie Davitt Report (Moodie International Ltd). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail kristyn@moodiedavittreport.com

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