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29 April 2022 • Issue 309

4

Co-creating change in travel retail

Key takeaways from Gebr. Heinemann’s annual press conference.

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6

The future of airport concessions

Addressing questions of revenue, debt, labour and industry relationships.

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8

The Customer Experience Column

The first in a new series brought to you in association with marketing, brand activation and customer experience specialist CircleSquare.

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10

For People and Planet

Retailers and brand owners talk about their latest sustainability initiatives.

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19

The ‘Clean, Conscious and Caring’ roadmap

Rituals Founder and CEO Raymond Cloosterman reflects on the wellbeing company’s CSR journey and discusses how travel retail can enhance its green credentials.

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Partner’s message

The Moodie Davitt eZine Issue 309 | 29 April 2022

The Moodie Davitt eZine is published 14 times per year by The Moodie Davitt Report (Moodie International Ltd). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail kristyn@moodiedavittreport.com

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