Welcome

6 August 2019 Issue 265

5-8

Travel retail highlights

Luxottica sees the light while DFS enters a whimsical wonderland in our regular look at the industry’s best new launches, activations and openings.

9

Analysis: Chinese duty free shines even brighter

We examine the rise and rise of China Duty Free Group and assess a compelling new Morgan Stanley report that projects an extraordinary surge in China’s travel retail market.

10

Analysis: Daigou traders

Exclusive research from the Moodie Davitt Business Intelligence Unit shows that a new ecommerce law implemented by China to crack down on daigou trading has had minimal early impact to date. But things could change at any time.

12

Analysis: LG Household
& Healthcare results

Korean cosmetics and household goods company LG Household & Healthcare has prospered after focusing its attention on growing its luxury brand portfolio.

14

Inflight retail special report:
A “generational change”

3Sixty’s Roberto Graziani makes the case to include airlines and convert the industry Trinity into a quartet, and discusses the future for airline retail in a changing world.

16

Inflight retail special report: The airline view

Singapore Airlines Senior Vice President Sales & Marketing Campbell Wilson talks concession models, consumer trust and cooperation with the airport.

19

Inflight retail special report:
The future

Gateretail Vice President Marian Fagbemiro assesses the latest trends in inflight retail, which are giving passengers exciting new reasons to want to shop.

21

Brand focus: Halewood

Halewood Wines & Spirits only entered the travel retail channel three years ago but has made a strong impact in that time. It is now seeking to diversify with new launches, listings and brands.

23

Travel Retail’s Positive Disruptors

As Flio Founder Stephan Uhrenbacher dubs the divestment of his multi-airport app as a “partial failure”, he suggests that lack of retailer buy-in to new technology underlines the shortcomings of the Trinity.

25

Airports as Artports

A powerful installation at San Francisco International Airport’s new long-term parking garage is the latest addition to a vibrant and diverse public art programme.

26

Sense of Place

Staying in San Francisco, we see how the airport’s new Harvey Milk Terminal 1 pays fitting tribute to the gay rights activist and political leader.

28

Duty Calls

Women in Travel Retail-nominated charity Friends-International aims to help improve the lives and career prospects of marginalised young Cambodian women.

30

The Front Line

Dubai Duty Free sales assistant Amina Sekkal’s devotion to her role means she always aims to give customers more than they expect.

32

Stock Watch

Dufry, Hotel Shilla, DFS co-parent LVMH and SSP all announced financial results, with varying degrees of impact on their share prices.

www.MoodieDavittReport.com

The Moodie Davitt eZine

Issue 265 | 6 August 2019

The Moodie Davitt eZine is published by The Moodie Davitt Report (Moodie International Ltd) every month.


© All material is copyright and cannot be reproduced without the permission of the Publisher.


To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail sinead@moodiedavittreport.com