The Moodies – ESG Campaign
Best Environmental, Social and Governance Campaign – Food & Beverage Operator
Winner
IGL Duty Free – F&B Sustainability
IGL Duty Free took a proactive approach to sustainability by introducing locally sourced food & beverage options at its Stanstead location in Quebec, Canada. With a budget of US$5,000, the initiative focused on elevating the airport dining experience while supporting local businesses.
A key component of the strategy was a partnership with Montreal-based Van Houtte coffee, a brand championing sustainability since 1919. IGL Duty Free also expanded its food selection to include products from Maison Gorchon, a business based 5km from the airport.
Maison Gorchon uses compostable packaging from a Quebec supplier, employs local talent and collaborates with a nearby bakery for fresh bread and pastries. Additionally, its in-house meat roasting minimises transportation needs, further reducing environmental impact. They source some products from a farm operated by an employee’s family.
IGL Duty Free reported a positive customer response to the initiative, with a noticeable increase in satisfaction. The project highlighted how focus on quality, sustainability and local sourcing can drive meaningful change, even within a modest budget.
The refreshed F&B offer highlights sense of place with regional favourites. Pictured: Maison Gorchon Owner Charlotte Gorchon visits a local farm that supplies fresh produce.
What the judges said:
“The objectives are clear and align well with sustainability and community support. The strategy is well-targeted and effectively leverages local partnerships to offer healthier and sustainable food options. The focus on local sourcing and sustainability is well-aligned with ESG principles.”
The Moodie Davitt eZine
Issue 343 | 7 March 2025
The Moodie Davitt eZine is published 14 times per year by The Moodie Davitt Report (MA Travel Retail). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail kristyn@moodiedavittreport.com