The Trinity Forum – Airport Dimensions/SASCO
Elevating the airport lounge experience in Vietnam
Global airport lounge and travel experience company Airport Dimensions announced a strategic partnership with airport commercial services provider Southern Airports Services (SASCO) – a subsidiary of Airports Corporation of Vietnam – during The Trinity Forum.
The collaboration between Airport Dimensions and SASCO aims to leverage the expertise of both organisations to enhance their market leadership in Vietnam. The first project under this partnership is the renovation of the Rose Lounge at Tan Son Nhat International Airport in Ho Chi Minh City.
The partnership aims to combine global operational standards with local expertise to improve the airport experience as Vietnam continues to expand its international connectivity.
According to the International Air Transport Association (IATA), Vietnam is on track to become the world’s fifth-fastest-growing aviation market by 2035, with an estimated 150 million passengers expected annually.
SASCO currently operates ten lounges at Tan Son Nhat International Airport, two at Cam Ranh International Airport and one at Phu Quoc International Airport.
Power of partnership: Southern Airports Services (a subsidiary of Airports Corporation of Vietnam) Chief Executive Officer Nguyen Van Hung Cuong and Airport Dimensions President EMEA & APAC Errol McGlothan announce the new agreement
Among these, the Le Saigonnais and Jasmine Halal Lounge received recognition as the Best Business Lounges in Asia by PAX International in 2021 and 2023.
In 2023, SASCO introduced the Prime Lounge to mark its 30th anniversary, offering both Vietnamese and international cuisine, an à la carte menu and a premium bar.
The move also bolsters Airport Dimensions’ ambitions in the Asia Pacific market.
Airport Dimensions President EMEA & APAC Errol McGlothan said: “Vietnam is an exciting market, and we’re thrilled to partner with SASCO to bring our global expertise to this rapidly growing region.
“As the aviation sector in Vietnam continues to expand, fuelled by rising tourism and increased foreign investment, we are dedicated to providing high-quality, innovative airport experiences that boost customer satisfaction and create non-aeronautical revenue opportunities for airports.
“The transformation of the Rose Lounge is just the beginning, and we look forward to setting a new standard for airport lounges in Vietnam and across the region.”
SASCO CEO Nguyen Van Hung Cuong remarked: “The partnership with Airport Dimensions is part of our strategy to position SASCO’s business lounge system as ‘elite privileges for boundless experiences’. The ultimate goal of this exclusive collaboration is to generate new value for both parties.
“First and foremost, SASCO aims to deliver the best experiences for both domestic and international customers. Furthermore, we contribute to enhancing the status and competitive capabilities of Vietnam’s airport services.
“SASCO will collaborate with Airports Corporation of Vietnam and other partners in the aviation and travel industries to thrive on the path of global economic integration.”
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The Moodie Davitt eZine
Issue 341 | 4 December 2024
The Moodie Davitt eZine is published 14 times per year by The Moodie Davitt Report (MA Travel Retail). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail kristyn@moodiedavittreport.com