Welcome
24 February 2020 • Issue 277
5-8
Travel retail highlights
A next-generation accommodation concept and an eye-catching luxury marketplace feature in our regular look at the industry’s best new launches, activations and openings.
10-17
Travel retail exclusives special report
Travel retail-exclusive products are vital differentiators for the channel. In this special report, retailers and brands give their views on improving customer awareness and Trinity collaboration, and share recent success stories.
19
Coronavirus analysis:
From cars to cosmetics
How sales of luxury cars in China relate to the cosmetics business – the key category for travel retailers serving Chinese consumers.
20
Coronavirus analysis:
Lessons from a crisis
We present highlights from two Jing Daily opinion pieces which assess the luxury industry’s response to the COVID-19 outbreak, and changes brands can make to improve community building.
21
Coronavirus analysis: Releasing pent-up travel demand after the crisis
Will there be an “explosive” recovery of Chinese travel once COVID-19 is contained?
23
Travel Retail’s Positive Disruptors
Mobile payment is becoming the norm in China and Southeast Asia, and other parts of the world are catching up. But there is much more travel retailers, brands and airports can do and offer with digital systems.
24
Airports as Artports
Four of the world’s most ‘Instagrammable’ street art pieces can now be seen at London Heathrow as the airport shares perfect picture moments and celebrates different cultures.
26
Sense of Place
With craft beer on tap, in-store tastings and dining experiences, Lagardère Travel Retail’s Icons Cairns at Cairns Airport showcases the Tropical North Queensland region and its artisan producers.
27
Duty Calls
The Estée Lauder Companies is committed to promoting literacy and upward social mobility in the UK.
28
The Front Line
Dubai Duty Free’s Walimuni Dishanti takes personal responsibility for developing positive relationships with customers and ensuring they have a good experience.
30
Stock Watch
The COVID-19 outbreak continues to impact global markets and investor confidence as uncertainty prevails.
Partner’s message
The Moodie Davitt eZine
Issue 277 | 24 Febuary 2020
The Moodie Davitt eZine is published 20 times per year by The Moodie Davitt Report (Moodie International Ltd).
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