The Front Line

Employer’s comments: An individual who demonstrates sheer passion and dedication, Jacqueline has remained constant in her approach to the job from her date of hire. She always goes above and beyond the call of duty to create memorable moments for her customers, both internal and external. This is evident in her visiting the local market to purchase aloe vera for customers who were sunburnt, or getting them a small island keepsake to say ‘thank you’.

Jacqueline was determined to grow within the business and never for one moment doubted that her seasonal stint in October of 2006 as a sales associate would see her leading a team of three at our Sandals Halcyon Store years later. Her mantra, ‘Never underestimate the power of a small team’, has lived true as this team continues to achieve and surpass store goals under Jacqueline’s leadership.

Her passion for the job sees her in a dual leadership and selling supervisor role. She has to balance both roles to ensure her personal target is met and the team members under her leadership also achieve individual sales goals. She is unselfish in her approach and believes firmly in ‘TEAM’ work: ‘Together Everyone Achieves More’.

Jacqueline’s smile lights up a room and is the first impression she gives to every customer encounter without fail. It is a smile they won’t forget anytime soon, which keeps them coming back time after time.