Welcome

7 April 2020 • Issue 278

5-7

All aboard the Hainan express

In the first of a series of forward-looking features about how the industry can rebuild after the COVID-19 crisis, we speak to China Duty Free Group President Charles Chen about the opportunity that CDF Mall represents, and the positive outlook for tourism on Hainan Island

9

A gauge to China’s ‘green shoots’

How widespread is consumer confidence in China today? A Reuter: Communications study offers a guide.

11

Lotte shows leadership

A new Smart Store innovation at Lotte Duty Free’s flagship shopping complex chimes with the times.

13

Explaining the Virtual Travel Retail Expo

If the travel retail world has changed, then we must change with it. Key questions answered about The Moodie Davitt Virtual Travel Retail Expo, planned for September-October, and why its time has come.

15

Irresistible experiences (even amid the downturn)

A new monthly column from creative and experiential agency CircleSquare.

17

Concession fee strategies in the coronavirus era

US airport commercial services veteran and consultant Alan Gluck outlines the strengths and weaknesses of potential responses to the concession fees conundrum for airports and their business partners.

19

Expert view

Public health expert Dr. David Heymann addresses the COVID-19 outbreak as guest speaker in our recent special webinar.

21

Pointing the way

Philip Morris International SVP Global Communications Marian Salzmann on leadership during crisis.

23

The view from India

Our man in India, long-time travel retail and food & beverage executive Shriram Sanjeevi on life and business conditions in the country as the crisis takes a grip.

25

Duty Calls

Extracts from our inspiring ‘Love in the time of coronavirus’ column.

27

A call to action

How the Asia Pacific Travel Retail Association (and other industry bodies) are urging airports and governments to come to the aid of members. The messages must be listened to.

28

In Crisis – Travel Retail Voices

Building a sense of community through the words of industry executives from around the world.

29

Surviving tough times

Creating long-term value in the luxury business – a compelling opinion piece from our regular content partner Jing Daily.

31-33

Latin America Report

The impact on duty free as seen by trade association ASUTIL, plus the outlook for the Brazilian border business.

35-41

The FAB eZine

Our special section dedicated to airport food & beverage, featuring innovation from OTG, an upbeat message amid crisis from Paradies Lagardère and some views on minimising the effects of the downturn from our contributor Kevin Zajax.

43

Sense of Place

Translating Parisian inspiration into localised, travelised dining concepts – our regular column supported by ARI.

45

Positive Disruptors

Examining checkout-free technology and its use in travel retail – our regular column supported by Tito’s Handmade Vodka.

47

Airports as Artports

A timely tribute to Italian heritage and creativity at Rome Fiumicino.

Partner’s message

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The Moodie Davitt eZine

Issue 278 | 7 April 2020

The Moodie Davitt eZine is published 12 times per year by The Moodie Davitt Report (Moodie International Ltd). © All material is copyright and cannot be reproduced without the permission of the Publisher. To find out more visit www.moodiedavittreport.com and to subscribe, please e-mail sinead@moodiedavittreport.com

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