Welcome

31 May 2019 Issue 262

5-9

Travel retail highlights

A skull-decorated motorbike and a lion tattoo feature in our regular look at the industry’s best new launches, activations and openings.

11

Coming together for charity

The global travel retail industry showed immense generosity and support for The Moodie Davitt Report Duty Calls Charity Dinner. We look back on the landmark event in words and pictures.

13-21

Lagardère Travel Retail looks set to be the next €1 billion-plus turnover player in the travel food & beverage business. We speak to executives Mélanie Guilldou and Ambroise Fondeur about the company’s ambitious expansion plans.

We also preview some key findings from m1nd-set research undertaken on the airport food & beverage sector ahead of a full presentation at FAB 2019.

23

Travel Retail’s Positive Disruptors

Personalised products, services and experiences are helping travel retailers and brands to engage customers, create memorable encounters and motivate purchases.

25

Sense of Place

Helsinki Airport’s forest-themed West Pier helps relax passengers by evoking Finnish nature, while giving them the chance to immerse themselves in the world of Moomins.

27

The Front Line

Dufry’s Isabella Moraes greets her customers with excitement and a smile that is contagious to those around her.

28

Stock Watch

Shares in four of the travel retail-related companies we track suffered double-digit falls. Hotel Shilla was the worst affected, but Dufry plunged to a 52-week low.

The Moodie Davitt eZine is published by Moodie International Ltd. It is produced 20 times a year, free of charge.

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Editor

Jason Holland

Jason@MoodieDavittReport.com

Design and production

Kiran Ghattaura
Ray Heath

Declan Moodie

Contributors

Colleen Morgan

Kevin Rozario

Publisher

Irene Revilla

Irene@MoodieDavittReport.com

Vice President Sales & Events

Sarah Genest

Sarah@MoodieDavittReport.com

Advertisement Director

Claire Wates

Claire@MoodieDavittReport.com

Chief Technology Officer

Matt Willey

Matt@MoodieDavittReport.com

Chief Operating Officer

Victoria Bowskill

Victoria@MoodieDavittReport.com

President & Editorial Director

Dermot Davitt

Dermot@MoodieDavittReport.com

Founder & Chairman

Martin Moodie

Martin@MoodieDavittReport.com

www.MoodieDavittReport.com


The Moodie Davitt eZine | Issue 262 | 31 May 2019