Setting the scene for Shanghai

We preview this week’s Trinity Forum, the world’s leading airport commercial revenues conference, which takes place in Shanghai.

This year’s Trinity Forum will feature its now trademark powerful line-up of travel retail industry leaders and external experts. It is taking place in Shanghai on 31 October and 1 November, at the luxurious Jing-An Shangri La Hotel.

The event, hosted by Shanghai Airport Authority, is a partnership between The Moodie Davitt Report, Airports Council International (ACI) and ACI Asia Pacific. Since it launched in 2003 The Trinity Forum has established itself as the world’s most influential airport commercial revenues conference.

The notion of Trinity – to foster greater understanding and partnership between airports, retailers and brands – has never been more critical than it is today. In Shanghai, The Trinity Forum will champion excellence and innovation, question mediocrity, and challenge (where necessary) the status quo.

This year’s theme is ‘The changing airport and travel retail commercial eco-system’. It will evaluate how airports are adapting their commercial proposition and consumer services in a highly digital and technological age.

The US$9 billion (at retail sales level, according to the Moodie Davitt Report’s Top 25 Travel Retailers 2017 Ranking) trio of China Duty Free Group President Charles Chen, Lagardère Travel Retail Chairman & CEO Dag Rasmussen and Dubai Duty Free Executive Vice Chairman Colm McLoughlin will lead the debate.

This year’s host, Shanghai Airport Authority, will be discussing exciting new terminal developments at Pudong International Airport and ambitious retail improvements at its two airports. This follows the confirmation of a new seven-year concession for Sunrise Duty Free (Shanghai Co), the CDFG-led travel retailer which aims to establish a new benchmark in China’s travel retail sector.

Harrods Business Development Director Raj Assanand, Aéroports de Paris Group Customer Division Director Mathieu Daubert and Tito’s Handmade Vodka Managing Director International John McDonnell will be among the keynote speakers on the opening afternoon, offering their views on how the airport, tourist shopping and travel retail eco-system is evolving.

They will be followed on the second day of the conference by experts from within and outside the industry. Aireen Omar, Deputy Group CEO AirAsia; Beth Brewster, Executive Vice President at Manchester Airports Group; Jayne Wear, Omnichannel Manager at Auckland International Airport and Gerry Munday, Global Travel Retail Director, Furla are just some of the leading women and men who will be sharing insights on where the industry is heading.

A range of external experts will provide fresh perspectives on some of the major themes dominating our industry today. These include how technology is reshaping the industry, the challenge of winning over Chinese travelling consumers and the implications for brands of the changing digital landscape in China.

These key topics and more will be discussed by Angela Wang, Partner and Managing Director at Boston Consulting Group China; Yan Lee, Chief Product Officer at iClick Interactive; Mirko Wang, Founder, Chairman and CEO at Jessica’s Secret; Yiling Pan, Associate Editor at Jing Daily and Jing Travel and Kian Gould, CEO of AOE.

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The speakers

Angela Gittens

Director General

ACI World

Qin Yun

Chairman of the Board of Directors

Shanghai Airport Authority

Charles Chen

President

China Duty Free Group

John McDonnell

Managing Director

Tito’s Handmade Vodka

Mathieu Daubert

Customer Division Director (and member of Executive Committee)

Groupe ADP

Glyn WIlliams

General Manager Retail

Sydney Airport Corporation

Colm McLoughlin

Executive Vice Chairman

Dubai Duty Free

Raj Assanand

International Director

Harrods

Aireen Omar

Deputy Group CEO (Digital, Transformation and Corporate Services)

AirAsia

Kian Gould

Chief Executive Officer

AOE

Patrick Bohl

Head of Retail & Advertising

Budapest Airport

Jayne Wear

Omnichannel Manager

Auckland Airport

Craig Mackie

General Manager

Moodie Insights

Peter Mohn

CEO & Owner

m1nd-set

Dag Rasmussen

Chairman & Chief Executive Officer

Lagardère Travel Retail

Dimitri Coll

ASQ Associate Director

Airport Council International

Gary Clarke

General Manager

Mars

Michael Simon

General Manager

Altria International

Ruijun Jia

Vice President

Shanghai Airport Authority

Gerry Munday

Global Travel Retail Director

Furla

Hiroshi Onishi

Executive Vice President & Chief Operations Director

Japan Airport Terminal Company

Beth Brewster

Executive Vice President, Business Development & Lounges

Manchester Airports Group

Scott Collier

Vice President, Customer & Terminal Services

Greater Toronto Airports Authority

Masanao Tomozoe

President & CEO

Central Japan International Airport Co., Ltd (Nagoya Airport)

Kenji Calméjane

General Manager

Shiseido Travel Retail Asia Pacific

Jonathan Goldsmid

Chief Operating Officer

VGI Airports

Angela Wang

Partner and Managing Director

The Boston Consulting Group China

Yan Lee

Chief Product Officer

iClick Interactive (Asia) Limited

Mirko Wang

Founder, Chairman & CEO

Jessica’s Secret

Yiling Pan

Associate Editor

Jing Daily & Jing Travel

Bangkok memories

Click the cover for full coverage of last year’s Trinity Forum in words, images and video.

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Many thanks to all our 2018 partners

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The Moodie Davitt e-Zine | Issue 250 | 30 October 2018